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NOVABLADE Has Been SAVED!!! PDF Print E-mail
Written by Damien   
Tuesday, 01 May 2007

WE DID IT!!! 

 

NOVABLADE Has Been SAVED!!

Dear Damien Buchwald,

Your email has been forwarded to us by ICANN. Please accept our apologies for your inconvenience. I would be happy to assist you with the issue your are describing below. As a Customer Service Gesture we are going to be returning the domain na me back to your account thereby giving you access to the domain name once again. However, since the name was expired and auctioned we had to refund the auction winners money. The name was renewed for one year, so in order to move the name back to you as Registrant we will need to collect from you the 34.99 renewal fee.

Please call me to make payment arrangements. You can reach me directly at the information provided below.

Sincerely,

Peter XXXXX | Network Solutions
Customer Service Supervisor II

(Info removed for privacy) 

 Its amazing how much support we had in such a short period of time!

After Speaking with ICANN, InterNic, National Arbitration & Moderation (NAM) The Better business Bureau and countless other resources with requests for help in numerous forums. Today, May 1st of 2007 I received a phone call from Peter (Supervisor) at Network Solutions with a genuine apology, and with the news of returning our dreams and hopes back to us. NovaBlade.com is now in the proper hands once more and all is well in the realm once again. He sent me a direct E-mail with a link to change the information back, update  and take my payment to renew my domain all in one 5 minute phone call without having to confirm any further information.  Thank you again Peter!

Special thanks to all of our supporters who will be listed as a thank you on this page. as we further update this week. Any donations we receive will go towards further protecting NovaBlade in trademarking our name and transferring the domain.

Starting the List of Thank You's

Virus/ AKA Forestblade (hours of programing)
Alkan, Vindicus, Kaatei, Ewane Officers and Crew of the Dark Heart of Azeroth(Warcraft Guild)
Mina for standing by me during the phone call when I found out that NovaBlade was gone.
Lauren from myspace, for helping to spread the word.
8-Bit Theater web comic for helping to point people in our direction.
everyone who sent us E-mails steering us in the right direction and those who answered our call for help on the forums.

More to come.....

I am glad we were able to come to a Happy Ending with this situation with out legal fees, courts and lots of wasted time and money.

A Very sincere thank you to everyone, We had never felt so alone when this happened and never so well taken care of when we needed help.

 

The Galleries and Web Comic will be returning soon!


Thank you again !

Damien & Trish

Last Updated ( Tuesday, 01 May 2007 )
 
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